Articles

Technical Articles

Is artificial intelligence the way forward

March 18, 2017

In December 2015 I wrote about the technical predictions for 2016 and Artificial Intelligence, or AI, was on that list. In the last three months it now seems that every other tech story is about AI.  The tech industries are all racing to make things smarter and smarter; but does that mean better? What is […] Watch out for Ransomware

March 9, 2017

Ransomware is the new malware and is spreading like wildfire.  Over the last 12 months cases have doubled and so has the ransom. According to Action Fraud, 4,000 Brits have had their computers infected with ransomware this year and paid out over £4.5m to the cyber criminals. What is Ransomware This is a type of […] Email is Dead, Long Live Email

March 15, 2016

For years technology experts have been saying that email is dead.  My opinion is that email is as strong as ever but sadly this March saw the passing of Ray Tomlinson.  I doubt if you’ve heard of this man but he invented email and is responsible for giving the world the “@” sign in an […] DRC 2015 Final

June 17, 2015

 Why can’t I open PDFs in IE10

November 20, 2013

I came across a really odd problem today in that I could not open any PDFs from the internet in Internet Explorer 10. To fix the problem, follow the below steps: Close Internet Explorer Open the registry editor. In the search box, or Run window, type regedit and hit enter Locate the following key Change the registry […] What Laptop or Computer Should I Buy?

January 10, 2012

This is a question I get asked very often. But it is not one that is easy to answer. It’s like asking someone “What car should I buy?” Now if I worked for Renault or Ford then it becomes easier but as an independent IT technical support professional I have no such allegiances to any […] iPhone Call Forwarding

November 23, 2011

I got asked an interesting question the other day about call fowarding on an iPhone, specifically conditional call forwarding where you may be either busy or out of range. There is an option for call forwarding on the iPhone but it can only forward ALL calls. Setting up call Forwarding on the iPhone You can […] 7 things to NOT do with your Laptop

September 28, 2011

These examples have all come from my years of dealing with laptop relative issues. 1. Do not use your laptop to process food. Believe it or not, I’ve had to replace a keyboard on Laptop because a young child had grated a banana all over the keyboard. Whilst this is an extreme example, it’s quite […] How to fix the TimThumb WordPress hack in WooThemes

September 15, 2011

I’ve had to clear a number of sites recently that have been infected with the TimThumb hack in WooThemes. 5 Things to do when you get a new Laptop or PC

August 16, 2011

Getting a new Laptop is always exciting but before you start downloading and installing new applications there’s a number of things you can do to ensure the laptop runs smoother for longer. 1. Make a system recovery (image) disk When you get your new laptop or PC it’s often preloaded with the Operating System (Windows […]